Karen Hodgson

 

translatorIndividuals conduct business with companies that speak their language. Patients follow medical advice,and progress occurs when business professionals understand facts and objections. The public obeyslaws when rules are implicit and consumers are four times more likely to buy products and services when they comprehend them in their preferred language.
To better serve their customers whose first language may not be English, businesses are increasingly using telephone interpreting services. In the past few years there has been a double digit growth in the demand for telephone interpreting services in the U.S.A., Canada and Australia. Savvy businesses are realizing to better serve and retain customers, it is necessary to have access to telephone interpreters if they wish to grow in this expanding global world.

 

Partnering with a language service provider, such as Translationz can help businesses answer non- English speaking customers’ questions. Translationz has assisted many businesses with telephone interpreting services in many industries. A few examples include providing Spanish interpreting for a U.S. businessman selling farm machinery to Spain and a law firm working with their Mandarin speaking client.

  

Translationz frequently provides interpreters on medical assignments, where an interpreter is vital in health care matters. Either on-site, by telephone or via a video conference, these services are essential in order for the patient to be diagnosed accurately and to fully understand their medical advice. Translationz provides interpreting services each day to a vast number of other industries as well.

 

Living in a multi-cultural environment, businesses are realizing the relatively small expense a phone interpreter can yield with significant returns. In certain industries such as the legal and medical fields, interpreters are often compulsory because the risk of litigation can occur if patients’ legal or medical advice is misunderstood. Unfortunate consequences can occur as a result.

 

Providing telephone interpreting is becoming an increasingly popular way for smart companies to differentiate themselves from their competitors. As we live in a global world, businesses are increasing their dealings with foreign countries. Organizations that recognize these changes and take action before others will gain the market share and be leaders in their industries.

 

New regulation by governments such as in the U.S.A. are making interpreters mandatory in certain medical situations to assist when the patients’ English is poor. Health care organizations strive to meet the new standards concerning access to services for all, including non-English speakers.

 

It is easy to partner with a language service provider such as Translationz—with just one easy phone call. In the USA and Canada call 1-888-998-8840 and in Australia call 03 9034 5299. The return on your investment could be significant. At Translationz, www.translationz.com , www.translationz.com.au and www.interpeter.com.au our interpreters are accredited, extremely qualified and highly experienced.

 

Translationz prides itself in understanding client’s needs and requirements. We staff the most appropriate, highly qualified and specialized interpreters on assignments. We have local interpreters available via the telephone or face to face in countries including the United States, Canada and Australia. Our interpreters are staffed on medical appointments in legal and court assignments, business meetings, conferences and various other assignments. Our mission is to provide the highest quality, cost-effective translating and interpreting services that will exceed your expectations!

 

Article written by Karen Hodgson, CEO of Translationz